BEND TOOLING INC.:  Rotary-Draw Tube-Bending Tools ~ Die Sets ~ Mandrels ~ Wipers ~ Mandrel-Bending Tools

FAQ'S

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FREQUENTLY ASKED QUESTIONS (FAQ'S)

Product Questions

	I need tooling.  Where do I start?
	Do I need a mandrel?
	Do I need a wiper?
	Who specifies the tools I need:  Bend Tooling or me?
	Does Bend Tooling use name-brand or "generic" aluminum-bronze for its mandrels and wipers?
	I know exactly what I need in tooling.  In that case isn't my in-house tool room or local job shop a better bargain than Bend Tooling?
	I'm a machine-builder.  Does Bend Tooling manufacture OEM tooling?

Technical Questions

	I need information about tube-bending.  Where do I go?
	I do high-quality tube-bending.  Don't I need traditional solid-body mandrels and wipers?
	I use split style links for my mandrels.  What are the advantages of Bend Tooling's poppet style links?
	What do I need to know about the feathered edge of a wiper die?
	I need my bending dies to last.  Why wouldn't I want through-hardened tool steel dies?
	Each rotary-draw tooling set-up is unique.  So isn't experience a better guide than the 4-Step Set-up procedure?
	How do I set up my mandrel?
	How do I set up my wiper die?
	How do I troubleshoot a tube-bending problem?

Customer Service Questions

	Whom do I contact at Bend Tooling for help?
	How do I request price and delivery for Bend Tooling products?
	How do I apply for credit with Bend Tooling?
	How do I place an order for Bend Tooling products?
	What information does Bend Tooling need to process my order?
	Can I pay for my order with a credit card or corporate purchase card?
	How do I get the status of an order I placed with Bend Tooling?
	How do I track an order Bend Tooling has shipped to me?
	Whom do I talk to if I have a problem?

Questions about Bend Tooling

	How long has Bend Tooling been in business?
	What is Datafacturing?
	Does Bend Tooling manufacture the products it sells?
	Does Bend Tooling do any tube-bending?
	Is Bend Tooling ISO9001 registered?
	Is Bend Tooling Section 8(a) qualified?

BLACK ART LINKS

THE SNAKE PIT

INDUSTRY RESOURCES

USEFUL LINKS [under construction]

BEND TOOLING ENCYCLOPEDIA

4-STEP SET-UP PROCEDURE FOR MANDREL BENDING

FORMULAS FOR USING BEND TOOLING PRODUCTS

OTHER TECHNICAL INFO

FREE COPY OF "THE ROTARY-DRAW TOOLING GUIDE"

FREE COPY OF THE LATEST BEND TOOLING TECHNICAL BULLETIN

PRODUCT INFORMATION

MAIL TO: Bend Tooling Inc. ~ 1009 Ottawa Avenue, N.W. ~ Grand Rapids, Michigan 49503, U.S.A.

TOLL-FREE (U.S.A. & Canada): 1-800-BTI-TUBE (1-800-284-8823) ~ WORLDWIDE: 616-454-9965

FAX: 616-454-9958 ~ E-MAIL: info@bendtooling.com

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©Bend Tooling Inc., 2006